Last updated: May 2026
Who we are
Hopkins Exterior Cleaning Co is the data controller for personal information collected through this website. We are a local exterior cleaning business based in Thirsk, North Yorkshire. You can contact us about anything in this policy at info@hopkinsexteriorcleaning.uk or 07772 364825.
What data we collect
When you submit our enquiry form, or contact us by phone or email, we may collect your name, phone number, email address, postcode or area, and any details you choose to provide about the job. We only collect what we need to respond to your enquiry.
How we use your data
We use your data to reply to enquiries, provide quotes, arrange and carry out work, and manage customer communication. We do not sell your data, and we do not share it with third parties for marketing.
How long we keep your data
Enquiry data may be kept for up to 12 months. If you become a customer, we may retain relevant records for accounting and business administration purposes.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us at info@hopkinsexteriorcleaning.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your data is handled.
Cookies and tracking
This website is not currently built around tracking or marketing cookies. Any cookies used are limited to core site functionality. If analytics or other tracking is added in future, this policy will be updated to describe it.